COVID-19 Updates

Updated: MAY 15, 2020

COVID-19 (Coronavirus) update

he ongoing Covid-19 outbreak affects us all. To prevent the spread of the virus and in guidance with health protocols proposed by all levels of government, we have introduced measures that will limit personal interaction.

Even though we love to see you in person each year, this tax season must be different.

As of Monday, March 23rd all in person appointments are cancelled.

As much as possible, communication with our clients will be conducted by phone or through e-mail.

We are very sorry but we cannot accommodate new clients until further notice.

Following options for filing your Income Taxes are available to all our current clients:

By email:

Please submit all your tax related information through e-mail
Questions, comments and results of your return will be communicated by phone or e-mail
Payment by interac e-transfer or cheque
Your copies will be emailed to you in a PDF format

By mail:

Please mail all your documents through Canada Post (we accept photocopies)
Questions, comments and results of your return will be communicated by phone or e-mail
When completed you will receive your tax return summary by mail (complete copies will be available for pick-up at the later time or mailed at extra charge)
Payment by interac e-transfer or cheque

By drop-off:

Please gather all your relevant documents in an envelope labeled with your name
The envelope can be dropped-off in our office at the drop-off station
Questions, comments and results of your return will be communicated by phone or e-mail
ALL DROP-OFF AND PICK-UP WILL BE OFFERED AT A SCHEDULED TIME
Payment by interac e-transfer, cheque, debit or credit card (no cash if possible)

Special Cases:

Picking up documents and dropping off completed returns at your home (for people who are especially vulnerable, will be available at set dates and to be arranged by phone).